1. Commitment for tuition is for a minimum of one full school term.

Cancellations of lessons can only take effect at the end of the term. There is no refund if this agreement is terminated during the term. When your child is enrolled into the music program he/she is considered enrolled until a cancellation is received in writing ONLY via email.
Please note: Students are automatically enrolled from one term to the next including one academic year to the next if NO cancellation email is received.

  1. Cancellations are only accepted via email

In order to avoid incurring next term’s fees “Email Cancellation” advice must be received from our office at least two weeks prior to the end of the term or the latest on 1st week of school holidays. Cancellations will not be accepted after this time. If cancellation occurs after payment has been processed the refund will be less a $15 processing fee.

  1. Lessons are charged on a term by term basis

Students are guaranteed a minimum of 36 lessons per school year however   ABC MUSIC Teachers will provide 40 weeks of lessons over the 4 school terms combined.

Therefore students are receiving 4 free lessons per year which also can be used as make ups for lessons missed due to school activities.

Please Note: Some terms are shorter 8 weeks or longer up to 11 weeks therefore the weeks are calculated in total for the whole school year/40 weeks (refer to the school term dates) consequently you pay 4 equal installments/terms fees and not for the number of lessons on each term.

  1. Missed Lessons and Make-ups

Every effort will be made to make up missed lessons due to school activities (e.g. excursions, camps etc.) when the school circumstances permit. Absences due to illness, personal holidays etc. will be considered as given and there is no refund or make up offered.

  1. Payment of Fees

Will be via direct debit in advance at the start of each term and your credit card will be charged automatically every 3 months from the date you signed up. Payments are accepted ONLY via Credit Card (VISA, MasterCard and Debit Card). It is your responsibility to keep your CC details up-to-date which can be changed by login into your account at anytime on our website MY ACCOUNT

  1. Overdue Accounts
    Fees are due at the start of each term. If your credit card is declined our system will automatically retry charging your account within the next 24 hours. If the payment attempt is unsuccessful again, we will send you an email notification to alert you and you must login into your account contact immediately to settle your payment.

In the event that your account is overdue after 7 days the students may be withdrawn from the lessons.  Overdue accounts will incur an additional $15.00 administration fee on each occasion and non-payment may be subject to collection by legal means and a further fee of $50.00 required to be paid direct to the collection agency.

7. Communications

All communication from ABC Music Group regarding account updates, changes to class times and concert dates will be directed to the email address associated with the online account. It is the responsibility of this email contact to pass along any pertinent information to any other parties.
8. Importance of Practise 
We recommend that your child practises at least 3 times a week. The purpose of practice at home, especially at a primary school level, is to reinforce skills and techniques learned during the lesson. Read more

 

*Terms and conditions of this contract are subject to change at anytime and you will receive the updates via email

ABC Music Group