Terms and Conditions

1. Commitment for tuition is for a minimum of one full school term.
   Cancellations of lessons can only take effect at the end of each school term. There is no refund if this agreement is terminated during the term. When your child is enrolled into the music program, he/she is considered enrolled until a cancellation is received in writing ONLY via email
   Please note: Students are automatically enrolled from one term to the next including one academic year to the next if NO cancellation email is received.
2. Cancellations are only accepted via email
   To avoid incurring next term’s fees “Email Cancellation” advice must be received in our office at least two weeks prior to the end of the term or next payment which ever applies. Cancellations will not be accepted after the next payment has been processed. If cancellation occurs after payment has been processed the refund will be less a $20 processing fee.
3. Lessons are charged on a 10-week lessons term basis
   Students are guaranteed a minimum of 36 lessons per school year however ABC MUSIC Teachers will provide 40 weeks of lessons over the 4 school terms combined. Therefore, students are receiving 4 free lessons per year which also can be used as make ups for lessons missed due to school activities. 
   Please Note: Some terms are shorter 8 weeks or longer up to 11 weeks therefore the weeks are calculated in total for the whole school year/40 weeks (refer to the school term dates) consequently you pay 4 equal instalments/terms fees and not for the number of lessons on each term *Subscription is automatically renewed every 3 months, there will be 4 equal payments within a school year which correspond to 4 school Terms.
4. Missed Lessons and Make-ups
   Every effort will be made to make up missed lessons due to school activities (e.g. excursions, camps etc.) when the school circumstances permit. Absences due to illness, personal holidays etc. will be considered as given and there is no refund or make up offered. PRIVATE LESSONS – Due to expense of these lessons if your child is ill on the day of the lesson, please contact our office asap via email to arrange a ZOOM lesson instead
5. Payment of Fees
   Will be via direct debit in advance at the start of each term and your credit card will be charged automatically every 3 months from the date you signed up. Payments are accepted ONLY via Credit Card (VISA, MasterCard and Debit Card). It is your responsibility to keep your CC details up-to-date which can be changed by login into your account at any time on our website MY ACCOUNT
6. Overdue Accounts
   Fees are due at the start of each term. If your credit card is declined our system will automatically send you an email notification to alert you and you must login into your account, contact immediately to settle your payment. If your account is overdue after 14 days the students may be withdrawn from the lessons.  Overdue accounts will incur an additional $20.00 administration fee on each occasion and non-payment may be subject to collection by legal means and a further fee of $50.00 required to be paid direct to the collection agency.

7. Communications
All communication from ABC Music Group regarding account updates, changes to class times and concert dates will be directed to the email address associated with the online account. It is the responsibility of this email contact to pass along any pertinent information to any other parties.

8. Importance of Practise
We recommend that your child practises at least 3 times a week. The purpose of practice at home, especially at a primary school level, is to reinforce skills and techniques learned during the lesson. 

*Terms and conditions of this contract are subject to change at anytime. Current 2022

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